How Marco Di Lorenzo Built A Charter Brokerage On Transparency In An Industry Known for Opacity

Photo Courtesy of Jetswave Aviation

Marco Di Lorenzo built his aviation brokerage by tracking what most of his competitors preferred to keep vague: how many clients return, which routes generate repeat business, and whether personalized service actually translates into measurable growth.

Jetswave Aviation, the company Di Lorenzo founded with degrees in Aviation Management and Business, has been recognized with a 2026 Global Recognition Award after earning the organization’s highest rating for measurable service outcomes. The company scored 5 out of 5 in documented performance metrics, a distinction that reflects its ability to quantify results where opacity often substitutes for accountability.

Operating as a charter broker connecting clients across North America, Europe, and the Middle East to FAA Part 135 and Part 121-certified aircraft operators, Jetswave has posted year-over-year increases in charter volume while expanding its client base to include professional athletes, executives, and international travelers. The company coordinates access to global locations, managing time-sensitive flights that require regulatory coordination across multiple jurisdictions.

Tracking Performance Where Opacity Has Been the Norm

Private aviation brokers typically rely on relationships and reputation, but Jetswave distinguishes itself by maintaining detailed records of bookings, client retention rates, geographic expansion, and partnership development. The company monitors charter volume trends, repeat client patterns, and international booking data with a level of transparency uncommon among boutique operators in the sector.

This approach addresses a structural challenge in private aviation, where high-touch client service has historically resisted standardization. By documenting performance indicators and service delivery outcomes, Jetswave has created a repeatable framework. The company achieved remarkably high ratings across multiple service categories evaluated by the Global Recognition Awards, including service initiative scale and program sustainability. Di Lorenzo commented: “We are proud of what we achieved until now, and we will continue to work in this direction to keep growing”.

The private aviation industry is projected to reach $45.43 billion by 2030, driven by demand for personalized travel and digital booking capabilities. Jetswave positions itself within this growth trajectory through operational discipline that prioritizes accountability over volume, maintaining service consistency while coordinating complex international missions with a lean operational structure.

Service Model Beyond Transaction Brokerage

Rather than simply matching clients with available aircraft, Jetswave functions as a long-term aviation partner, aligning aircraft solutions with business schedules, lifestyle requirements, and time constraints. The company provides meet-and-greet services at airports in the United States and internationally, offering VIP coordination with airside access, priority immigration processing, luxury ground transportation, and private lounge access.

Di Lorenzo brings flight experience that informs the company’s operational decisions and client communication approach. Jetswave maintains safety compliance through partnerships with FAA-certified operators, ensuring regulatory compliance while preserving the flexibility to source aircraft that allow customized solutions. The company is very positive in its approach to addressing industry needs, reflecting its work to modernize aviation brokerage through transparent pricing structures and digital coordination tools.

Strong repeat usage and referral patterns indicate sustainable service delivery across diverse market segments. Alex Sterling, a spokesperson for Global Recognition Awards, noted the company’s distinctive achievement: “Jetswave Aviation demonstrates that exceptional service in private aviation can be relationship-driven and measurably excellent. Their ability to track performance with precision while maintaining the personalized touch that defines luxury aviation represents a significant accomplishment in a traditionally opaque industry.”

Operational Discipline As Competitive Differentiation

Jetswave’s recognition validates its success in bringing verifiable performance standards to the private aviation brokerage industry. The company’s documented achievements in growth, client retention, and international expansion set it apart from conventional operators in a sector where service claims often exceed demonstrable results. Despite operating with a lean team, Jetswave coordinates international charter missions while maintaining data transparency and service consistency.

The company’s integrated service model combines customized travel solutions with operational rigor, positioning it within an industry increasingly shaped by client expectations for transparency and accountability. As private aviation demand expands globally, Jetswave’s framework demonstrates how boutique brokers can compete by demonstrating documented outcomes rather than relying solely on relationship networks.

Where performance often remains challenging to measure, Jetswave Aviation has built its competitive position on the premise that what gets tracked gets improved, and that clients increasingly value transparency as much as personalization.

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