Reflolabs announces its AI-driven warranty intelligence platform that automates and validates warranty claims processing for high-volume e-commerce brands across North America. The company uses proprietary multi-modal AI technology to convert warranty inspection from a slow, manual operation into a rapid and objective resolution system, improving operational efficiency and reducing fraud.
Founded by Shubhra Mishra and Abhay Mishra, both alumni of IIT Kharagpur, Reflolabs combines expertise in supply chain management and reverse logistics software. Shubhra’s experience includes managing multi-million-dollar inventories at Procter & Gamble, while Abhay developed returns and warranty software at Walmart Global Tech. Their collaboration produced a platform that visually verifies product defects with near-perfect accuracy, shortening inspection times from days to seconds and reducing warranty fraud by an estimated 5-10%.
The flagship AI-Driven Product Inspection & Resolution Module employs advanced computer vision and multi-modal models for warranty item inspection. Unlike competitors that focus mainly on logistics, Reflolabs specializes in defect validation, providing brands with objective, data-driven insights that help reduce future defect rates and improve product reliability through continuous learning from every warranty claim.
Currently focused on the US market, Reflolabs has partnered with a $300 million revenue brand and raised $250,000 in pre-seed funding from Entrepreneurs First and Transpose Platform. The company reports approximately $150,000 in annual recurring revenue, with scalable enterprise validation indicating potential rapid growth. The platform transforms warranty management from a cost center into a proactive, insight-driven function, helping clients save about 15% on warranty costs.
Shubhra Mishra, CEO of Reflolabs, said, “Our technology moves warranty inspection from warehouses into the cloud, making the process faster, more objective, and predictive. By automating and validating every claim at scale, we enable brands to turn warranty data into actionable insights for continuous product improvement.”
Abhay Mishra, Technical Co-founder and CTO, added, “Our AI models achieve up to 90% accuracy in defect detection, far surpassing traditional subjective methods. This precision allows our clients to significantly cut operational costs while gaining a deeper understanding of product quality issues.”
About
Reflolabs is an AI-native decision intelligence platform focused on automating and validating the warranty claims process for e-commerce brands. Using multi-modal AI and computer vision, it offers scalable solutions that convert warranty claims into predictive intelligence. Reflolabs aims to shift warranty management from a reactive cost burden to a strategic function that drives product quality improvements. The company currently serves the North American market and collaborates with enterprise clients to demonstrate measurable return on investment.
Contact/Contact Name: Shubhra Mishra
Contact Email: [email protected]: http://reflolabs.com
